The Sunday transmission, hours before a concert
A family rolled in from Tucson on a Saturday night and felt the transmission slipping as they hit town. Sunday morning they texted me from their hotel parking lot. I answered, quoted it fair for a Sunday, and drove over. It was worse than either of us hoped, so instead of piling on I laid out the options and went for the most cost effective way to get them home safely: transmission pan down, fluid drained and refilled, just over two hours, in heat north of 110. They made the concert at Talking Stick.
I also told them straight that a rebuild might be in that transmission's future. Not the answer anyone wants, but the true one.
"Joseph got a hold of me within 10min of my text ... He didn't try to jump ship or tax me for that matter. He just tried to find the most cost effective solution ... It was over 110° and he made it happen ... Thank you for being prompt, polite, honest, and for your hard work."
Alex, on Google · read the full review